Amy, a native of the Lehigh Valley, joined Carol C. Dorey Real Estate, Inc. in 1990 and was licensed shortly thereafter. She has had many roles including Sales Agent and Office Manager. Since 2004 she has worked in tandem with our agents in her role as a Transaction Manager. Amy enjoys the process of guiding buyers and sellers through the completion of the sale or purchase of their dream homes. In addition, she utilizes her 30-plus years of experience for training and support of other agents in the office. A Pennsylvania Notary Public, Amy frequently assists our sellers in signing settlement documents in advance.
Dear Nancy, Kelly, and Amy, I Wanted to express my appreciation for all the effort to position my home for sale and all the work involved getting to yesterday’s successful close. As a team, your experience shines through as does your resourcefulness; much to the benefit of the Estate. Again, many thanks, Bill
Tom and I knew that we had hit gold with our very first meeting with Kelly Burland. She is an amazing person and worked tirelessly and continuously to sell my mother’s farm. Even the little things that had to be done didn’t daunt her in the least. She was always available for questions and always ready to help with providing vendors, moral support and information. Amy Ernst was awesome as Kelly’s assistant and provided us with anything and everything we might have needed—and always in a friendly and confident manner. Actually, both Kelly and Amy instilled a confidence in us that we wouldn’t have had without them because we knew they were there to support us through to the end. There were times throughout the short period of time that we were working with them that Tom and I were befuddled and losing hope because of the circumstances that were occurring around us. Kelly and Amy were always there to encourage us to not lose hope and to fight the battles that seemed to surround us at every turn. With their combined vast amount of experience, they can work a problem, solve it and move on ensuring that the process goes as smoothly and quickly as possible. In a rating system of 1 to 5 stars with 5 being the absolute best that you could be, we would rate both Kelly and Amy a 10 and that would not be an exaggeration. They both go above and beyond for customer satisfaction and happiness. We can’t possibly recommend Dorey Real Estate enough for their incredible and outstanding work ethos. The entire staff from Carol herself to everyone who is associated with their office is to be lauded for their valuable service.
Carol C Dorey Real Estate is a phenomenal team of professionals. We recently purchased a home and our agent Kelly was exceptionally helpful, dependable and knowledgeable throughout the entire process. Amy at the office also worked impressively to resolve any problems quickly and organize settlement. Between the two of them, everything came together seamlessly, and we could not have asked for a better experience.
I absolutely cannot sing the praises of Jena and Amy enough! Jena was the listing agent for a property we'd unsuccessfully made a bid on, but she was kind enough to offer her services in helping us find another home despite only recently having met us. From day one she went above and beyond, working around our schedule (we'd driven four hours up to see the original property and were returning home soon after) to show us three other homes in a single day. She even took time out to personally drive by a fourth and vet the neighborhood! When we finally found a home Jena was with us every step of the way, and I cannot be more grateful. The reason for our move has caused a great deal of turbulence in my family, and having Jena there to guide us through all of the paperwork, inspections, and minutiae was an absolute lifesaver. I relied on her completely and she never once let me down! Over and over she went out of her way to accommodate our situation, including attending the inspection to save us a drive back up. The week before our closing our mortgage bank was causing an issue on a previously undisclosed technicality and threatening to push back the closing date. The only reason we were able to keep our date (and our new home!) was because Jena and her team immediately went into crisis mode. She not only found us a new bank to work through (shoutout to Embassy for pulling together an entire mortgage in a week, by the way!) but was in touch with them as well as the sellers and their listing agents. She was juggling a million plates and still found the time to check in with us and suggest the best course of action. Throughout the entire experience she remained courteous and professional. She was as invested in us finding the perfect home as if she were helping her own family; she was always available and I never felt as if my needs were inconveniencing her. If you're lucky enough to have her as your agent you are absolutely in the best of hands. I also want to give Amy her flowers! She was just as fantastic as Jena, coordinating all these different agents and timetables without ever missing a beat. Her working hours seem limitless - I received several updates from her after 9 PM during crunch time! She's just as kind and professional as Jena; they make a wonderful team.
Kelly Burland and Amy Ernst were superb. This is the third real estate transaction I have partnered with them. They anticipate needs and give productive and pragmatic advice. The whole process with them was so simple, straightforward, and smooth. I will certainly be using them again if needed
Dear Carol, I would like to thank you and your staff at Carol C. Dorey Real Estate, Inc. for the outstanding work you did regarding the sale of my property. Everything was done in a most professional manner, from the assessment of what work needed to be done in preparation for the sale, to the creation of a handsome and highly descriptive brochure, and finally to the actual showing of the farm and to the actual sale. When questions arose to which I didn't have the answers (frequently!), your competent staff stepped in (thank you Amy!). Showings were scheduled and completed in a timely fashion. Finally, everyone in your office with whom I came in contact was helpful, gracious and friendly, resulting in a positive experience. I would not hesitate to recommend your firm to anyone wanting to sell their property.
Working with Nancy and Natalie from Carol C. Dorey Real Estate was a fantastic experience! From day one, they really listened to what we were looking for and made the whole process feel stress-free. Their patience, insight, and constant support meant a lot to us. No question was too small, and they always had our best interests at heart. We couldn’t have asked for better guides through this journey. We’re truly grateful and would highly recommend Nancy and Natalie to anyone!
Amy, All your hard work was very much appreciated at the settlement this afternoon. We really couldn't have done anything without your forethought and planning. You did a remarkable job of helping all parties be prepared for what was to happen. We could not have done it without you. I know I in particular appreciate your answering all my questions and staying on top of everything up to the very last minute. Sincerely, Linda
Dear Amy, Milly, and Nancy, Now that the dust has settled, we wanted to thank you for your support and guidance during the past few months (years for Milly with the rentals). The sale of our house was complicated, both logistically due to the long distance and emotionally because a lot of memories and work were tied to those two acres in Saucon Valley. Thank you for guiding us through the ups and downs of the process. You are amazing professionals and people and we were lucky to have you by our side. Best wishes, Carlos and Claudia
Kelly Burland and Amy Ernst were superb. This is the third real estate transaction I have partnered with them. They anticipate needs and give productive and pragmatic advice. The whole process with them was so simple, straightforward, and smooth. I will certainly be using them again if needed